Conditions, cost and time of delivery
After you have paid for your order, it is processed at our main warehouse in Shanghai (China), from where it is shipped via the Nederland Post.
Order processing time – 1 business day.
Order shipping time: 1–2 business days.
After shipping out the order, you will receive an email notification with a parcel tracking number, through which you can keep track of its location.
1. Free delivery by DHL Express for wholesale customers.
Free delivery is available on all orders exceeding 200 Euros.
Duration: from 3 to 4 business days.
Maximum weight: unlimited.
2. All the regular orders with liquids can be shipped by DHL Express Service only.
Price: 16.90 € (it doesn’t depends from parcel weight).
Usually it takes 3-4 business days to reach any point of destination in Europe.
Sometimes you have to pay VAT at receiving (please check your local conditions before ordering).
If there is no VAT charged in your country – you do not need to pay it.
All orders placed are processed and sent to the expedition service on the next business day upon receipt.
The tracking number is sent to you within two business days after the transfer of the parcel to the mail services. As a rule, this is done on the next business day.
During national holidays in China, the delivery time is significantly increased, due to overloading of the postal services. Please take this into account when placing your order.